Question 1

What should I do if I find an error on my statement?

Accepted Answer

Contact your bank immediately (within 60 days) to dispute the error. Provide transaction details, explain the issue, and request a correction. Banks typically investigate and respond within 10 business days.

Question 2

How do I identify fraudulent transactions?

Accepted Answer

Review statements regularly for unfamiliar merchants, duplicate charges, small test transactions, unexpected foreign charges, or amounts that don't match your records. Report suspicious activity to your bank immediately.

Question 3

What is a pending transaction?

Accepted Answer

A pending transaction is a payment that has been authorized but not yet fully processed and posted to your account. It typically takes 1-3 business days to clear and appear on your statement.

Question 4

What is the difference between statement balance and current balance?

Accepted Answer

The statement balance is what you owed at the end of your last billing cycle, while the current balance is what you owe right now, including any new charges or payments since the statement date. Pay the statement balance by the due date to avoid interest; the current balance reflects real-time activity.

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Frequently Asked Questions

What should I do if I find an error on my statement?

How do I identify fraudulent transactions?

What is a pending transaction?

What is the difference between statement balance and current balance?

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