Question 1

What should I do if I find an error on my statement?

Accepted Answer

Contact your bank immediately (within 60 days) to dispute the error. Provide transaction details, explain the issue, and request a correction. Banks typically investigate and respond within 10 business days.

Question 2

Why doesn't my bank balance match my available balance?

Accepted Answer

Available balance accounts for pending transactions, holds, and scheduled payments that haven't cleared yet. Your actual balance shows posted transactions only. Always use available balance to avoid overdrafts.

Question 3

What does statement balance mean on a credit card?

Accepted Answer

Statement balance means the exact amount you owed when your billing cycle ended. Paying this amount in full by the due date helps you avoid interest charges on purchases (during the grace period). It differs from your current balance, which includes new transactions made after the statement was generated.

Question 4

How do I find the statement date on my credit card?

Accepted Answer

The statement date (or closing date) is typically shown at the top of your credit card statement, often labeled as 'Statement Closing Date' or 'Billing Cycle End Date.' It's the last day of your billing period. You can also find it in your online account under statement details or by calling your card issuer.

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Frequently Asked Questions

What should I do if I find an error on my statement?

Why doesn't my bank balance match my available balance?

What does statement balance mean on a credit card?

How do I find the statement date on my credit card?

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