Question 1

What should I do if my card is stolen?

Accepted Answer

Immediately call your bank to report the theft and freeze your card, monitor your account for unauthorized transactions, file a police report if necessary, and request a replacement card with a new number.

Question 2

When is my credit card statement balance due?

Accepted Answer

Your statement balance is due on the payment due date shown on your statement, typically 21-25 days after the statement closing date. This period is called the grace period. To avoid interest charges and late fees, ensure your payment is received by the card issuer before the due date.

Question 3

How can I improve my credit score?

Accepted Answer

Pay bills on time, keep credit utilization below 30%, don't close old accounts, limit new credit applications, dispute errors on credit reports, diversify credit types, and maintain consistent payment history over time.

Question 4

How do I get my bank statement?

Accepted Answer

You can obtain your bank statement through online banking (download as PDF), mobile banking apps, by visiting a branch in person, through ATMs with statement printing capabilities, or by requesting it via mail from your bank.

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Frequently Asked Questions

What should I do if my card is stolen?

When is my credit card statement balance due?

How can I improve my credit score?

How do I get my bank statement?

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