Question 1

What should I do if I find an error on my statement?

Accepted Answer

Contact your bank immediately (within 60 days) to dispute the error. Provide transaction details, explain the issue, and request a correction. Banks typically investigate and respond within 10 business days.

Question 2

What is a routing number on a debit card?

Accepted Answer

A routing number is NOT printed on your debit card—it's a 9-digit code that identifies your bank and is found on checks or in your online banking. Your debit card shows the card number, expiration date, and CVV. To find your routing number, check your paper checks, bank statement, or log into your online banking account.

Question 3

When is my credit card statement balance due?

Accepted Answer

Your statement balance is due on the payment due date shown on your statement, typically 21-25 days after the statement closing date. This period is called the grace period. To avoid interest charges and late fees, ensure your payment is received by the card issuer before the due date.

Question 4

What is the last statement balance on a credit card?

Accepted Answer

The last statement balance refers to the total amount you owed at the end of your previous billing cycle. It's the balance from your most recent statement before any new charges or payments made in the current cycle. This figure helps track whether you paid off your previous balance in full.

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Frequently Asked Questions

What should I do if I find an error on my statement?

What is a routing number on a debit card?

When is my credit card statement balance due?

What is the last statement balance on a credit card?

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